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本訊息有效時間:2014-01-21 到 2014-03-01
| 職務類別 | 社群媒體行銷/網路行銷 |
|---|---|
| 職務名稱(薪資) | Customer Service Specialist (薪資&年薪可到:22000~...<--全選複製, 再使用解碼器解開(見右上方「解碼器說明」)) |
| 公司名稱 | Resume Companion LLC |
| 網址/網站 | Resume Companion LLC網址/網站 |
| 工作或公司地點 | 忠孝東路捷運站 5 號出口 |
|---|---|
| 工作內容/職務描述 | Customer Service Specialist
Resume Companion LLC is a leading resume software and services company with offices in Taipei, Taiwan and San Francisco, CA. The company has grown to millions of registered users with over 60,000 new users joining every month. We are a four year old company that believes anything is possible if you bring a team of intelligent, passionate and hard working people together. We own and operate ResumeCompanion.com, ResumeGenius.com, and ResumeWriterDirect.com. We are hiring highly self-motivated individuals to join our team as a Customer Service Specialist!目前台北Office正熱情招募: Customer Service Specialist 加入我們! 我們是一家新創美商網路公司，主要運用Ruby on Rails發展線上的應用程式，遠端服務美國地區千萬的使用者。 關於我們的團隊... 旗下以經營履歷/創業企劃書網站為主(www.resumegenius.com) 與 (businessplantoday.com) 懷著夢想把在美國的成功經驗搬到台灣。身為年輕的創業團隊，相信只要集合啟發一群人的智慧、熱情和努力，任何夢想都可以實現！我們的使命是在網路環境裡創新，目標是致力於現有網路產業的改革。 加入我們的團隊... · 提供高薪資，福利佳，獎金優 · 無服裝規定，彈性上下班時間 · 周休二日，新進同仁即享年假15日，病假5日 · 配合美國國定假日休假，三節禮金，年終聚會 請參考以下的工作職務內容，如有任何疑問指教，歡迎email至 [email protected] Job Description We are seeking Full-Time Customer Service Representatives who will be responsible for answering our customers’ questions regarding billing and product related questions. We provide a competitive salary with salary raise opportunities according to performance. Skills & Requirements: · Fluent English (Spoken and Written) · Strong interpersonal skills with a lot of patience · Ability to handle multiple customers · Typing Skills, at least 50 words per minute · Candidate must be able to work from 10AM to 6AM Taiwan Time, Monday to Friday Responsibilities: · Confer with customers through LiveChat or email to provide information about products and services, answer questions, cancel accounts, obtain details of complaints and provide solutions · Check to ensure that appropriate changes were made to resolve customers\' problems · Refer unresolved customer grievances to designated departments for further investigation · Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken What we offer 1. A true meritocracy. Every member of this company has the opportunity to grow as a professional and take on more and more responsibility. Have a good idea? We give you the chance to run with it. Prepare to work extremely hard, but also feel extremely satisfied with your accomplishments. 2. Work with smart, driven people. Are you the type of person that can’t stand mediocrity? We can’t either. Every single member of this team is working towards the same purpose. There are no laggards. 3. Complete benefits and compensation. We offer our team members’ competitive pay, three weeks for vacation, complimentary premium beverages and snacks, catered lunches, stipends for continued education, and much more. Don’t apply if you are: · Not 110% dedicated to your career · A procrastinator that can’t seem to accomplish anything · Do not have a track record of accomplishment Do apply if you: · Are looking for a company where you can be a part of a team that shares these values · Want to have control over your career and your income· Believe that the sky is the limit, life is short, and time is ticking |
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本訊息有效時間:2014-01-21 到 2014-03-01
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