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本訊息有效時間:2014-06-11 到 2014-09-09
| 職務類別 | 社群媒體行銷/網路行銷 |
|---|---|
| 職務名稱 | Customer Success Specialist |
| 公司名稱 | BQooL Inc. |
| 網址/網站 | BQooL Inc.網址/網站 |
| 工作或公司地點 | 台北市內湖區瑞光路 |
|---|---|
| 工作內容/職務描述 | About Us:
We are a startup offering SaaS to a unique market of marketplace sellers to help them automate routine, administrative work and make selling easier. We made the product because we believe it solves an actual problem and uphold high standards for our product, ourselves, and future colleagues. If you like to be challenged, to have fun with what you do, then this is the place for you. Learn more about us at www.bqool.com About You: As a Customer Support Specialist, you are the first line of contact and represent our company. You are polite and eager to help our customers because their success is your success. You are aggressive but have enough tact to avoid being annoying. You are responsible for helping customers realize the value of our products and how it will or has benefited them. You enjoy building relationships with customers and enjoy analyzing how you can help them become even more successful with our products - or even just helping them grow because when they grow, they'll need more automation right? To be successful in this role, you will also find the following experiences and traits helpful: • prior experience in sales • prior experience in customer service • you treat everyone with respect and don't ignore people just because their job titles sound too low • you have a sense of urgency and know that lost time could mean lost customers • you're sincere and keep your words - if you say you'll call a customer at 9AM, you call the customer at 9AM, not 9:05, not 9:30, 9AM. • you can write effective sales letters/emails • and of course, in order to do all of this well, your English speaking and writing skills must be good Responsibilities: Your responsibilities will include: • calling customers • answering questions via email • guiding customers through product training • monitoring customer happiness • monitoring customer success |
| 應徵資訊 |
1. Please email your resume to [email protected]
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本訊息有效時間:2014-06-11 到 2014-09-09
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