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訊息建立於:2009-03-15 14:04
Title:
Technical Support Engineer (windows)
Business Area Overview:
For the purpose of supporting Microsoft Office products, GTSC Taiwan provides technical support service for end customers, enterprise customers and partners who are eligible for the service.
Responsibilities:
Technical assistance (includes trouble-shooting and compatibility).
On-duty responsibility (Answer phone calls from customers at appointed on duty time).
Work with internal partners such as Premier Team and account managers to resolve customer issues.
Promote services that Microsoft provides.
May have opportunities to deliver trainings to customers and partners
Education and Qualifications:
BS (or above) Degree in business administration or computer science related degree
Experience Level:
Minimum 4 years of experience in the IT industry / field
Minimum 4 years of technical supports experience
Professional Training and Certification:
Expert knowledge in one or more of the follow areas:
MCSE or MCSD is essential
In depth product knowledge with Microsoft Office products ( Word, Excel, PowerPoint, Outlook, Access, VBA),
Skills, Knowledge and Abilities:
Skilled at interacting with customers
Deep understanding of Microsoft platform
Self driven, aggressive and out-going
Fluent spoken and written English and Mandarin, English proficiency equivalent to TOEIC test score 730 will be a plus
Good initiative, motivation, communication skills and good team member
Salary:1M左右(14 months fixed)
Location:台北信義區
中英文履歷請寄至: 請到『來源網址』查看
標題為 Jennifer Chuang莊小姐收
________________________________________
Jennifer Chuang
Consultant / Infocomms, iTech Group
新加坡商立可人事顧問有限公司台灣分公司
RECRUIT EXPRESS (TAIWAN) PTE LTD
110台北市信義區松仁路97號群益金融大樓10樓
Tel: 02-8780-6811 Fax: 02-8780-4676
請到『來源網址』查看
www.recruitexpress.com.tw
Instant Delivery; Always Committed
Technical Support Engineer (windows)
Business Area Overview:
For the purpose of supporting Microsoft Office products, GTSC Taiwan provides technical support service for end customers, enterprise customers and partners who are eligible for the service.
Responsibilities:
Technical assistance (includes trouble-shooting and compatibility).
On-duty responsibility (Answer phone calls from customers at appointed on duty time).
Work with internal partners such as Premier Team and account managers to resolve customer issues.
Promote services that Microsoft provides.
May have opportunities to deliver trainings to customers and partners
Education and Qualifications:
BS (or above) Degree in business administration or computer science related degree
Experience Level:
Minimum 4 years of experience in the IT industry / field
Minimum 4 years of technical supports experience
Professional Training and Certification:
Expert knowledge in one or more of the follow areas:
MCSE or MCSD is essential
In depth product knowledge with Microsoft Office products ( Word, Excel, PowerPoint, Outlook, Access, VBA),
Skills, Knowledge and Abilities:
Skilled at interacting with customers
Deep understanding of Microsoft platform
Self driven, aggressive and out-going
Fluent spoken and written English and Mandarin, English proficiency equivalent to TOEIC test score 730 will be a plus
Good initiative, motivation, communication skills and good team member
Salary:1M左右(14 months fixed)
Location:台北信義區
中英文履歷請寄至: 請到『來源網址』查看
標題為 Jennifer Chuang莊小姐收
________________________________________
Jennifer Chuang
Consultant / Infocomms, iTech Group
新加坡商立可人事顧問有限公司台灣分公司
RECRUIT EXPRESS (TAIWAN) PTE LTD
110台北市信義區松仁路97號群益金融大樓10樓
Tel: 02-8780-6811 Fax: 02-8780-4676
請到『來源網址』查看
www.recruitexpress.com.tw
Instant Delivery; Always Committed
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