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本訊息有效時間:2014-12-16 到 2015-03-16
職務類別社群媒體行銷/網路行銷
職務名稱(薪資)Community Management Manager(社群行銷主管) (薪資&年薪可到:35000~...
公司名稱Financial Data Technologies Ltd | 台灣牛經資訊有限公司
網址/網站Financial Data Technologies Ltd | 台灣牛經資訊有限公司網址/網站
工作或公司地點台北市信義區
工作內容/職務描述需求人數:1人
職務類別:行銷企劃主管、產品行銷人員、行銷企劃人員
職務說明:
We’re going to build a world class electronic trading platform and mobile products with the best and brightest finance and tech talents in our lean but fastest-growing startup in Hong Kong and Taipei offices. Come be a part of our team which is passionate about creating the very best product for our users. 

The successful Community Management Manager candidate will focus on people and project management. The Manager must show proficiency at both specialist and analyst job requirements. She/He has the ability to work cross-functionally and having strong influencing skills. Key requirement: intimate knowledge of east and west communities. Take lead over the overall editorial process of a branded community while developing strategies for activating conversations and ensuring timely monitoring and response.

RESPONSIBILITIES:
Plan, implement and manage community strategy.
Management of monthly and weekly editorial calendars for all the content on product channels and multiple social media channels. Which includes proper tagging of all content and distribution to discussion groups and content aggregators.
Identify and analyze issues, patterns and trends in customer requests & product performance. Transfer the information to the appropriate departments so that they can respond accordingly bugs to quality assurance.
Viewed as a community expert with identifying suggestions based on experience which is helpful on trading strategies/features.
Well-respected and viewed as a key contributor cross-functionally. Foster team spirit. Understand and properly utilize all parties that need to be consulted on product decisions. Adjust communication style as needed for the audience. Influence and build consensus across diverse team(s).
Create and execute on/offline community management strategies.
Weighs community input against other existing factors (such as corporate strategy, cost, etc). Effectively presents a single feature or product area to end-users through research or other community events. Run and manage online events including tournaments, contests and chats.
Establish and report metrics on a monthly basis, including recommendations. Proactively escalate issues, observations, opportunities, and insights to the executive team, provide creative insight to ensure games are appropriate for the market.
Stay up to date on new social media tools, best practices and how other organizations and companies are using them.

REQUIREMENTS:
Excellent written and verbal communication skills in English
Have 5+ experience of experience in online community development and operation. Understands the nature of competitive gamers, their communities and the range of communications and styles used to interact and support them. Understands how feature areas effect user/community mood. Assesses current and future feature design will how to impact users with experience of community.
Experienced in people management. Ability to work in a team environment with maturity and leadership
Knows to plan and drive overall content calendar including production and publishing of community content. Build and maintain content distribution network by way of social media channels. Go through oversight of Data Analyst creates and update reports. Monitor social media communities to ensure timely responses as well as ensuring social media conversations are meaningful and true to brand. Work with game team to generate long term community plan.
Passion about apps and big data is a must!

學歷:大學以上
工作經驗:5年以上
語文條件:
英文(聽/精通、說/精通、讀/精通、寫/精通)
中文(聽/精通、說/精通、讀/精通、寫/精通)


應徵資訊

If you’re interested in this opportunity or you would like to learn more about it, please feel free to contact Thor Chan, Director of Product of Financial Data Technologies Ltd at [email protected]

職務聯絡人:Carrie
職務E-mail: [email protected]

本訊息有效時間:2014-12-16 到 2015-03-16
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